Privacy Policy

Last updated: October 4, 2025

Introduction

3 Six Golf LLC (“Company,” “we,” “us” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our online services (the “Service”), including our e-commerce website. It also explains your privacy rights and choices, and how you can exercise them, in accordance with U.S. federal and state privacy laws. We have updated this Policy to comply with recent laws – such as the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), and new state laws in Virginia, Colorado, Connecticut, and Utah – which require transparency about data practices and consumer rights. We extend those privacy rights to all our customers across the United States. By using our Service, you agree to the practices described in this Policy.

Information We Collect

We collect personal information (also referred to as “personal data”) that identifies, relates to, or could reasonably be linked with you or your household. The types of personal information we collect, and the ways we collect it, are as follows:

• Information You Provide to Us: When you interact with our Service, for example by creating an account, placing an order, or contacting customer support, you may provide personal information such as:

  • Contact Details: Name, email address, telephone number, billing and shipping address (including city, state, and ZIP code).

  • Account Credentials: If you register an account, we collect a username and password (which we urge you to keep secure).

  • Order and Payment Information: Details of the products you purchase, order history, payment information (e.g. credit/debit card details or payment token). Note: We use trusted third-party payment processors to handle your payment card data – we do not store your full card number or CVV on our servers (only transaction identifiers or last four digits may be retained for record-keeping).

  • Communications: Records of your correspondence with us, such as emails, chats, or phone calls, and any other information you choose to provide (for example, responses to surveys or reviews).

• Information We Collect Automatically: When you visit or use our Site, we automatically collect certain data about your device and usage of the Service (“Usage Data”). This includes:

  • Device and Technical Information: IP address, browser type and version, device identifiers, operating system, language preferences, and device model.

  • Usage Details: Dates and times of access, pages or products viewed, links clicked, referring page (the webpage that led you to our Site), and the overall time spent on our Site.

  • Cookies and Tracking Technologies: We and our third-party partners use cookies, pixels, and similar tracking technologies to provide essential website functionality, remember your preferences, analyze website traffic, and to facilitate online advertising. For example, we use cookies (small text files stored on your browser) to keep you logged in to your account and to remember items in your shopping cart. We also use analytics tools that rely on cookies and web beacons to understand how users navigate our Site, which helps us improve the user experience. For more details, you can refer to our Cookies section below (or our separate Cookies Policy, if available). You can adjust your browser settings to refuse or delete cookies; however, some parts of our Service may not function properly if cookies are disabled.

• Information from Third Parties: We may receive personal information about you from other sources, such as:

  • Social Media and Single Sign-On: If you choose to register or log in via a social media or third-party account (e.g. Google or Facebook), we will receive certain profile information from that service, such as your name, email, or other information you have made available via that account. We only receive this information if you expressly authorize the third-party service to share it with us.

  • Advertising Partners: If we run advertising or referral programs, we might receive information (like what ad or link you clicked) from our marketing partners to help us measure campaign effectiveness.

  • Public Sources: Information you submit publicly (for example, via a social media post about our products) or information available from government records could be collected by us to verify information or prevent fraud.

We collect the above information for the business purposes described in the next section. In all cases, we aim to collect only what we need for those purposes. We do not knowingly collect personal data from children under 13 (see “Children’s Privacy” below for more information).

How We Use Your Information

We use personal information for the following purposes (each of which aligns with a lawful basis for processing, as described later):

• To Provide Our Services: We use your information to process and fulfill your orders, to provide you with the products and services you request, and to enable core e-commerce functionality (such as displaying the correct site content, maintaining your shopping cart, and processing payments). For example, we use your name and address to ship your order, and your email to send order confirmations and receipts.

• Account Management: If you create an account, we use your information to maintain and secure your account, including verifying your identity when you log in, and remembering your settings and preferences.

• Customer Support: We retain and use contact and order information to respond to your inquiries, provide assistance, handle returns or exchanges, and resolve any issues or disputes.

• Communication: We may contact you via email, phone, or messages to send service-related announcements (e.g. updates on your order, shipping notifications), to inform you of changes to our terms or policies, or to reply to questions you ask us. We will not send you marketing emails unless you have signed up for our newsletter or otherwise consented, and you can opt out of marketing messages at any time (see Your Rights and Choices below).

• Marketing and Offers: With your consent (where required), we use your email or other contact info to send you newsletters, promotions, or special offers that might interest you. We may also use data about your past purchases or browsing to recommend products or personalize your experience on our Site. You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in an email or contacting us.

• Analytics and Improvements: We use Usage Data and cookies to understand how our Site is used and to improve our Service. For instance, we analyze which pages are most visited, how users navigate the site, and where users encounter errors, so we can enhance functionality and user experience. This helps us debug problems, optimize our product selections, and develop new features or services.

• Security and Fraud Prevention: Personal data (particularly technical and usage data) is used to protect our Service, our customers, and our Company. We may monitor and analyze use of the Site to detect and prevent fraud, spam, abuse, or other malicious activities. If necessary, we will use information (like device/IP data or account information) to investigate potential violations of our Terms of Service or violations of law, and to enforce our policies.

• Legal Obligations: We may process personal information as required to comply with applicable laws and regulations. For example, we may retain transaction records to meet tax and accounting requirements, or disclose information in response to lawful requests by public authorities (such as court orders or subpoenas).

• Business Transfers: If we are evaluating or undergo a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our business, personal information may be accessed or transferred as part of that process, as it is an asset of the Company. In such cases, we will ensure appropriate confidentiality protections are in place and will notify you if your information becomes subject to a new privacy policy.

• Other Purposes (with Notice/Consent): If we intend to use your personal data for a purpose not listed here, we will provide you with specific notice and obtain your consent when required. For instance, if we ever wanted to use your testimonial or photo on our website, we would ask for your permission.

We will not use your personal information for purposes that are incompatible with those above without updating this Policy or obtaining your consent. We also do not use “sensitive” personal information (such as account login credentials, precise geolocation, or payment information) for any purpose that you wouldn’t reasonably expect – we only use such sensitive details to provide the services you request or for legal and security reasons. This means the special consumer right to limit the use of sensitive personal information (available under California law) is generally not applicable to our practices, because we do not use or disclose your sensitive data for purposes beyond what is necessary to serve you.

Legal Basis for Processing

While not all U.S. privacy laws require explaining the “lawful basis” for our data processing, we want to be transparent about why we collect and use personal information. Our legal bases include:

• Performance of a Contract: Much of our data processing is to fulfill our contract with you. For example, when you buy a product from us, we must process your payment and address information to deliver your order. We cannot provide the requested products or services without this information.

• Consent: In certain cases we rely on your consent, such as when you subscribe to our email marketing or when cookies on our Site collect data for analytics and advertising (where required by law, we obtain your consent for non-essential cookies). You have the right to withdraw your consent at any time. For example, you can unsubscribe from our newsletter or adjust your browser’s cookie settings to revoke consent for data collection.

• Legitimate Interests: We process some data as necessary for our legitimate business interests – for instance, to improve our services, to prevent fraud, to secure our website, or to engage in certain basic advertising (such as recommending products you might like). When we rely on this basis, we ensure that our interests are balanced against your privacy rights and that processing is limited and proportionate.

• Legal Obligation: Where laws require us to collect, use, or retain certain information, we do so on the basis of complying with those legal obligations. Examples include retaining transaction records for tax auditing or responding to verified law enforcement requests.

These bases apply alongside and in addition to any specific permissions or rights granted by U.S. state laws. If you have any questions about the legal basis for a particular processing activity, feel free to contact us for more information.

How We Share or Disclose Information

We value your privacy and do not sell your personal information to third parties for money. In addition, we do not share your personal information with third parties for their own cross-context behavioral advertising (targeted advertising) purposes. In other words, we do not exchange your data with unaffiliated companies for them to market their products to you. If this ever changes, we will update this Policy and provide required notices and opt-out options.

That said, we do share personal information with certain trusted parties under restricted conditions in order to run our business. The categories of recipients of personal information include:

• Service Providers (“Processors”): Companies that process information on our behalf and under our instructions. These include, for example:

  • Payment processors who handle payment transactions and billing securely.

  • Shipping partners and logistics providers that fulfill and deliver your orders.

  • IT and Hosting providers that offer database, infrastructure, and cloud storage services for our website and data (for instance, our website platform and analytics service providers).

  • Customer service tools or agencies that help us manage customer inquiries, emails, or live chat support.

  • Marketing and analytics partners who assist in sending out newsletters, or analyzing site traffic and effectiveness of campaigns (e.g. Google Analytics).

  These service providers are only given the information necessary to perform their functions, and they are contractually obligated to use your information solely for our specified purposes and to protect it. For example, our analytics providers may receive usage and device data, but not your name or credit card info; our shipping partner gets your name and address to deliver your package, but not your other account details. We require all service providers to safeguard personal data and not to disclose it or use it for any unrelated purposes.

• Affiliates: We may share your information with our corporate affiliates (such as a parent company, subsidiaries, joint ventures, or entities under common control). Any such affiliate will be required to honor this Privacy Policy. Sharing may occur, for instance, if we use a shared database or if our affiliate provides services on our behalf. (Currently, 3 Six Golf LLC does not have any parent or subsidiary companies outside of its own operations, but this is noted for completeness.)

• Business Transfers: As mentioned earlier, if we consider or undergo a merger, acquisition, financing, sale of assets, or restructuring of all or part of our business, personal information may be disclosed to parties involved (such as potential buyers and their advisors), as part of the transaction evaluation. We will ensure any recipient agrees to handle the information in a manner consistent with this Policy, and if the ownership of your personal information changes, we will notify you and give you any choices you may have at that time.

• Legal Compliance and Protection: We may disclose personal information when required by law, or when we have a good-faith belief that such disclosure is necessary to:

  • Comply with a legal obligation or respond to lawful requests (for example, to respond to a subpoena, court order, or regulatory demand).

  • Protect and enforce legal rights: This includes enforcing our Terms of Service or other agreements, billing and collection efforts, or protecting our operations.

  • Safety: To protect the rights, property, and safety of our customers, our Company, our employees, or others. For instance, we might share information with law enforcement agencies if someone is suspected of fraud or harming others in connection with our services.

• With Your Consent: In situations where you explicitly consent or request that we share your information with third parties, we will do so. For example, if you enter a co-sponsored promotion or ask us to share your feedback with a partner, we will share your information as instructed by you.

We do not share personal data with third parties for purposes other than those outlined above. In particular, we do not disclose your information to unrelated third-party advertisers without your consent. If in the future we plan to share information in new ways (such as selling data or engaging in targeted advertising involving personal data sharing), we will provide you with a clear notice and the ability to opt out, as required by laws like the CCPA/CPRA and others.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which we collected it, or to meet legal and contractual obligations. This means the retention period can vary depending on the type of information and the context. For example, we keep your order and purchase history as long as you maintain an account with us (so you can review past orders), and for a reasonable period thereafter to handle returns, inquiries, or legal requirements (such as tax and accounting record-keeping). If you make a one-time purchase without creating an account, we will retain the related transaction information for at least the period required by law (e.g. retaining sales records for tax purposes) and then securely dispose of or anonymize it when no longer needed.

In general:

• Customer Accounts: Information associated with your account is kept until you delete your account or it becomes inactive for an extended period, after which we will either delete it or anonymize it. (We will give advance notice before deleting an inactive account.)

• Orders and Transactions: We retain records of purchases and payments for the duration required by tax law and statutes of limitations for any legal claims (typically at least 7 years in the U.S. for financial records). This helps us address any issues or disputes that might arise and comply with financial regulations.

• Marketing Data: If you have subscribed to our marketing communications, we keep your contact details on our mailing list until you unsubscribe or ask us to delete that information. If you opt out of marketing, we may retain your contact info on a suppression list (to ensure we respect your opt-out).

• Usage Data: Usage data (analytics logs, etc.) is generally retained for a shorter period to aid us in improving our service and monitoring performance. For instance, we might keep site visitation logs for a few months. Aggregated data that no longer identifies individuals may be kept longer for statistical analysis.

When we have no ongoing legitimate need or legal obligation to process your personal information, we will either delete it or anonymize (de-identify) it so that it can no longer be associated with you. If deletion or anonymization is not immediately possible (for example, because the data is stored in backup archives), we will securely store the data and isolate it from further use until deletion is feasible.

In accordance with the CPRA and other laws, we either specify a retention period for each category of personal information or apply criteria to determine such periods. The criteria we use to decide retention include: the original purpose of collection and whether that purpose is still relevant, the nature and sensitivity of the data, potential risk of harm from unauthorized use or disclosure, our legal and regulatory obligations, and the applicable statutes of limitations for potential disputes. We continuously review our retention practices to ensure we are not keeping personal data longer than necessary or permitted.

Data Security

We implement reasonable and appropriate security measures to protect the confidentiality, integrity, and availability of your personal data. This includes administrative, technical, and physical safeguards designed to prevent unauthorized access, use, alteration, or disclosure of personal information. For example, we use encryption protocols to secure data transmission (your interactions with our checkout page are protected via HTTPS), we maintain up-to-date firewall and antivirus systems, and we restrict access to personal data to employees and service providers who need it to perform their duties.

That said, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You can help protect your information by using unique and strong passwords for your account and by keeping such passwords confidential. If you have reason to believe that your interaction with us or your information is no longer secure (for example, if you feel that your account has been compromised), please contact us immediately so we can assist.

In the event of a data breach that affects your personal information, we will notify you and the relevant authorities as required by law.

Your Privacy Rights and Choices

Various U.S. state laws provide consumers with specific rights regarding their personal information. We have extended these rights to all our customers, regardless of your state of residence, so that you have uniform control over your data. These rights include****:

• Right to Know / Access: You have the right to know whether we are processing your personal information, and to request details about what information we have collected. You can request a copy of the personal data we have about you, in a readily usable format. This includes the categories of personal information we have collected, the categories of sources of that information, the business or commercial purposes for collecting it, and the categories of third parties with whom we share it. Essentially, you can ask us to confirm if we have your data and what data we have.

• Right to Correct: You have the right to request that we correct any inaccurate personal information about you. If you find that any of your details (such as your contact info) are wrong or outdated, please let us know so we can fix it. We may need to verify the accuracy of the new information you provide before making the correction.

• Right to Delete: You have the right to request deletion of your personal information that we have collected from you and retained, subject to certain exceptions. Upon your verifiable deletion request, we will erase your personal data from our records and direct our service providers to do the same, unless retaining the information is necessary for us or our service providers to: fulfill your order or otherwise perform a contract with you, detect or prevent fraud and security incidents, comply with a legal obligation, exercise or defend legal claims, or use the information for internal purposes that are lawful (each as permitted by applicable law). We will inform you if any such exception applies in your case. Note: There may be instances where we cannot delete data immediately from archival systems but will do so as soon as technically feasible.

• Right to Data Portability: Along with the right of access, you may have the right to obtain a copy of the personal information you provided to us, in a portable and (to the extent technically practicable) readily usable format, so you can transfer it to another service. For example, you might request a CSV or JSON file of the account data and transaction history you’ve provided to us.

• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale of your personal information to third parties, as well as the sharing of your personal information for targeted advertising purposes (as defined by applicable law). As noted above, we do not sell personal data for money, and we do not share it for cross-context behavioral advertising. Therefore, by default we are not engaging in activities from which you need to opt out. In the event our practices change, we will provide a clear “Do Not Sell or Share My Personal Information” mechanism on our website and honor any opt-out preference signals as required by law (such as the Global Privacy Control for California, or similar signals for Colorado, etc.). If you still wish to formally record an opt-out request with us (for peace of mind or future reference), you may contact us and we will document that choice.

• Right to Opt Out of Targeted Advertising and Profiling: In some states (e.g. Virginia, Colorado, Connecticut), you have the right to opt out of the processing of your personal data for targeted advertising or certain kinds of profiling. We reiterate that we do not currently process personal data for targeted ads without consent, nor do we make any automated decisions about you that produce legal or similarly significant effects (profiling in that manner). If we ever engage in these activities, you will have the option to opt out.

• Right to Withdraw Consent: If we are processing your personal information based on your consent (for example, you consented to receive marketing emails or to enable certain cookies), you have the right to withdraw that consent at any time. This will not affect the lawfulness of any processing that occurred prior to your withdrawal. For instance, you can unsubscribe from our marketing emails using the link provided in those emails, or adjust your browser settings to withdraw consent for non-essential cookies.

• Right to Non-Discrimination / No Retaliation: We will not discriminate against you for exercising any of the rights described in this section. This means, for example, that we will not deny you goods or services, charge you different prices or rates, or provide you a lower quality of service just because you exercised your privacy rights. (If you have voluntarily participated in a special discount program or loyalty program that requires collection of personal data, and you request deletion of that data, we will inform you if you can continue participating or if deletion will require cancellation of the program – you will have the choice in that case.)

Exercising Your Rights:
To make any of the requests above, please contact us using one of the methods in the “Contact Us” section below. Please clearly describe your request – for example, “I am requesting a copy of my personal information” or “Please correct my phone number on file.” For security and fraud-prevention purposes, we will need to verify your identity before processing your request. We may ask you to provide certain information that you’ve previously given us (such as confirming your email address or recent order number) to match against our records. We will only use the information you provide in a request to verify your identity or authority.

For certain requests, we might need additional verification or information. If we cannot verify your identity from the initial information provided, we will contact you with further steps. In general, if you have an account with us, logging into your account will serve to verify identity for an access or deletion request, but we may ask for confirmation via a known email or phone as well.

If you would like, you may designate an authorized agent to make requests on your behalf (if permitted by applicable law, such as in California). If you choose to use an authorized agent, we will require proof that the agent is acting with your knowledge and permission. We may still require you to verify your identity directly with us or confirm that you provided the agent permission to submit the request.

Response Timing and Process: We aim to respond to privacy requests as soon as feasible and within the timeframes required by law. For example, under most state laws we will respond within 45 days of receiving your verifiable request, or inform you if we need an extension (an additional 45 days, as permitted in certain circumstances). If we cannot fulfill your request, either in whole or in part, we will explain the reason in our response. For instance, we might decline a deletion request if we have a legal obligation to retain certain data, or we may decline an access request if it pertains to information we cannot disclose for security reasons. If your request is denied, either fully or partially, you have the right to appeal our decision by contacting us again and providing details of why you believe our response was inadequate. We will review appeals promptly and communicate our decision. If you are still unsatisfied after the appeal, and depending on your jurisdiction, you may further raise the issue with your state’s Attorney General or privacy regulator.

We do not charge a fee to process or respond to your verifiable consumer requests. However, if a request is excessive, repetitive, or manifestly unfounded, we reserve the right to decline or charge a reasonable fee as allowed by law (though we have no intent to do so unless absolutely necessary).

Children’s Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 years old. In accordance with the Children’s Online Privacy Protection Act (COPPA) and other applicable laws, if we learn that we have inadvertently collected personal data from a child under 13 without parental consent, we will take steps to delete that information as soon as possible. If you are a parent or guardian and you discover that your child under 13 has provided personal information to us, please contact us immediately so we can remove the information.

We also do not intentionally offer products or services to minors without appropriate consent. If you are under 18, you should only use our Site with the involvement of a parent or guardian. Individuals under 13 are expressly prohibited from using our Service or submitting personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will post the updated Policy with a new “Last Updated” date at the top. If the changes are significant, we will provide a more prominent notice (such as on our homepage or via email notification). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make a material change in how we collect or use your personal information, we will notify you in advance and, if required by law, obtain your consent. Your continued use of the Service after the effective date of the updated Privacy Policy will signify your acceptance of the changes, to the extent permitted by law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, you can contact us by the following methods:

• Email: Support@3sixgolf.com

• Mail: 3 Six Golf LLC – Privacy Team, 1846 1st St. Suite 302, Idaho Falls, ID 83401, USA

• Online: You may also reach us through the contact form on our website (if available), or by replying to any of our emails with your inquiry.

We will be happy to answer your questions or address your concerns. If you have a privacy-related complaint that you feel we have not resolved satisfactorily, you may also contact your state’s Attorney General or consumer protection authority.

Thank you for trusting 3 Six Golf LLC with your personal information. We take your privacy seriously and are committed to safeguarding it in accordance with this Policy and applicable laws.